Binocular Repairs

The preferred first step is to contact us - telephone: (01460) 929291 or use our contact form to send an email.

Give the make and model of instrument, and details of the problem. We will then respond the same day, depending on when the email is received, and give an estimate of the cost of repair or service. Some instruments however, will require viewing by us, before a fixed cost of repair can be given. We can advise on the most appropriate method of shipping, but for small parcels the Post Office do an excellent service.

When sending your optical instrument by post, ensure that it is packaged securely and cushioned with suitable packaging materials. Mark or label it with 'Glass' or 'Handle with Care.' Please fill in as much as possible of our Repair and Servicing Form which you can view here as a PDF. Then print this form and include it with the item.

Once the item is received it will be inspected, and the cost of repair, including a description of what has to be done, will be confirmed. This will depend on your preferred mode of communication.

The basic labour cost of re-aligning a standard pair of binoculars is £30.00 plus p&p, but repairs and servicing may cost more or less, depending on the problem and any parts needed.

There is a two week turn round on most small jobs, but this does depend on whether parts are required and are easily obtainable.